Terms & Conditions

Eligibility and Age Restriction

This website and our products are intended for adults 21 years of age or older. By using this site, you represent and warrant that you are at least 21 years old and legally permitted to purchase hemp-derived products in your jurisdiction. We do not sell to minors under any circumstances.

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Compliance with Law

You are responsible for ensuring that your use of this website and purchase of products complies with all applicable local, state, and federal laws. We do not guarantee that our products are legal in your state or jurisdiction. Orders placed from states or localities that prohibit hemp-derived inhalable products may be cancelled.

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Product Disclaimer

All Zenxi products are derived from hemp and contain less than 0.3% Δ9-THC by dry weight, making them federally compliant under the 2018 Farm Bill. However, hemp-derived cannabinoids may cause intoxicating effects and may result in a positive drug test. Products are offered “as-is” without warranties of any kind, except where expressly provided. Statements about our products have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease.

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Orders and Payments

By placing an order, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order at our discretion, including where products are restricted or unavailable. All payments must be made at the time of purchase through the approved methods on our site. Prices are subject to change without notice.

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Shipping and Delivery

We ship only to addresses within the United States where hemp-derived products are permitted. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or customs/legal inspections. Risk of loss passes to you upon our delivery to the carrier.

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Returns and Refunds

All sales are final. We do not accept returns, exchanges, or refunds except in cases of incorrect or defective products at our discretion. If you receive a damaged or incorrect order, you must notify us within 48 hours of delivery.

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Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product names, is the property of Zenxi or its licensors and is protected by copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or otherwise exploit any content without our prior written consent.

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Limitation of Liability

To the fullest extent permitted by law, Zenxi and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our liability in any case shall not exceed the purchase price of the product at issue.

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Indemnification

You agree to indemnify, defend, and hold harmless Zenxi, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of your use of our website or products, your violation of these Terms, or your violation of applicable law.

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Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida.

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Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting to this page, and your continued use of the website after changes are posted constitutes your acceptance of the updated terms.