Privacy Policy

Information We Collect

When you interact with our website, we may collect both personal and non-personal information. Personal information may include your name, email address, shipping and billing address, phone number, and payment details provided during checkout. We may also collect information automatically through your browser or device, such as your IP address, device type, operating system, referral links, and browsing behavior on our site. Like many websites, we use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and customize content.

 

How We Use Your Information

The information we collect is used for several purposes. Primarily, it allows us to process and fulfill your orders, provide customer support, and communicate with you about your purchases, inquiries, or promotions. We also use collected data to improve the design and functionality of our website, measure performance, and personalize your experience. In addition, we may use your information to comply with legal requirements, verify your age for restricted products, and protect against fraud or misuse of our services.

 

Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business. These include payment processors, shipping companies, IT providers, and marketing platforms. We may also disclose information if required by law, court order, or government request, or if disclosure is necessary to protect our rights, safety, or property. In the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

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Cookies and Tracking

Our website uses cookies and other tracking technologies to improve usability and measure performance. Cookies are small files stored on your device that allow us to remember preferences, keep your shopping cart active, and deliver a more personalized browsing experience. You may choose to disable cookies in your browser settings, but some features of the site may not function properly as a result.

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Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include the right to request access to the information we hold about you, the right to correct inaccuracies, the right to request deletion of your information, or the right to object to or restrict certain uses of your data. You may also opt out of marketing emails at any time by following the unsubscribe link in our messages. To exercise these rights, please contact us directly at [Insert Contact Email].

 

Protection of Minors

Zenxi products and services are intended for adults 21 years of age or older. We do not knowingly collect or solicit personal information from individuals under the age of 21. If we discover that we have inadvertently collected personal information from a minor, we will delete it immediately. Parents or guardians who believe a child has provided information may contact us for assistance.

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Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. While we make every effort to secure your data, please understand that no method of transmission over the Internet or method of electronic storage is entirely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest level of protection we reasonably can.

 

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When updates occur, the “Effective Date” at the top of this page will be amended accordingly. We encourage you to review this policy periodically so that you remain informed about how your information is handled. Continued use of our website after changes have been posted constitutes your acceptance of the revised policy.